FANUCI establishes after-sales centers in Europe and the United States

FANUCI EUROPE
FANUCI EUROPE

Brand value is inseparable from R&D strength, quality and service. As a leader in the laser welding machine industry, FANUCI is determined to build an integrated after-sales service system with global coverage. FANUCI will set up a European branch in Gdansk and build a European warehouse, accessories and after-sales service center to ensure that FANUCI EUROPE covers equipment supply in all European countries, and further enhances overseas spot delivery and service capabilities. It will vigorously invest in the construction of a European standardized after-sales service center, including resident after-sales service engineers, to achieve door-to-door service within 8 hours in Europe, and have the ability to maintain core components such as lasers, systems, and water coolers. FANUCI will continue to make breakthroughs, linking upstream and downstream enterprises in the industry chain to create a laser brand recognized by global customers.

FANUCI EUROPE is a subsidiary company of FANUCI in Europe, located in the port of Gdansk with convenient transportation and pleasant climate. FANUCI is committed to continuously improving and improving customer experience in various aspects such as service capabilities, communication efficiency, and delivery speed.

 

European Warehouse

 

FANUCI EUROPE maintains 50-100 in-stock/quasi-stock laser welding machines to provide European distributors with faster supply. Every in-stock equipment has undergone rigorous FAT testing at the factory to ensure delivery speed without relaxing our consistent standards for quality.

 

European Part Center

 

FANUCI EUROPE holds a rich spare parts reserve, which is sufficient to support the after-sales service of more than 2,000 existing equipment in the entire European market, and can meet the growing business needs. Including the overall replacement, laser source, water cooling, welding system and laser head, electrical components, accessories, wearing parts and other accessories to ensure the operation of the equipment.

 

European After Sales Center

 

FANUCI EUROPE has a team of well-trained after-sales engineers based in Gdansk, which can provide same-day door-to-door service throughout Europe.

 

European Sales Support Center

 

FANUCI EUROPE’s active and enthusiastic sales team based in Gdansk can achieve time-lag pre-sales support for our distributors.

 

European Laser Repair Center (under construction)

 

FANUCI EUROPE hopes to solve customers’ laser problems in Europe. By setting up a laser repair center, lasers of various brands can be repaired. The repair time of the laser can be shortened from one month to 3-7 days in Europe. Minimize customer downtime and ensure efficient equipment operation.

 

European Center Showroom

 

In addition to warehousing and service, FANUCI EUROPE can receive dealer customers from various countries, and provide customers with equipment display, actual operation, sample testing and other needs. We have prepared first-class coffee and desserts, welcome every friend who is interested in FANUCI

FANUCI US

FANUCI set up an American company in Chicago, building an American warehouse, parts and after-sales service center. FANUCI USA covers equipment supply in American countries, further builds overseas spot delivery and service capabilities, and resident after-sales service engineers can achieve door-to-door service within 8 hours in the Americas. And further build an after-sales service center in the Americas to achieve maintenance capabilities for core components such as lasers, systems, and water coolers.

FANUCI US is a subsidiary company of FANUCI in North America, located in the city of Chicago with convenient transportation and pleasant climate. FANUCI is committed to continuously improving and improving customer experience in various aspects such as service capabilities, communication efficiency, and delivery speed.

 

North America Warehouse

 

FANUCI US maintains 20-50 in-stock/quasi-stock laser welding machines to provide North America distributors with faster supply. Every in-stock equipment has undergone rigorous FAT testing at the factory to ensure delivery speed without relaxing our consistent standards for quality.

 

North America Part Center

 

FANUCI US holds a rich spare parts reserve, which is sufficient to support the after-sales service of existing equipment in the entire North America and Latin America market, and can meet the growing business needs. Including the overall replacement, laser source, water cooling, welding system and laser head, electrical components, accessories, wearing parts and other accessories to ensure the operation of the equipment.

 

North America After Sales Center

 

FANUCI US has a team of well-trained after-sales engineers based in Chicago, which can provide same-day door-to-door service throughout North America.

 

North America Sales Support Center

 

FANUCI US’s active and enthusiastic sales team based in Chicago can achieve time-lag pre-sales support for our distributors and clients.

 

North America Laser Repair Center (under construction)

 

FANUCI US hopes to solve customers’ laser problems in locally. By setting up a laser repair center, lasers of various brands can be repaired. The repair time of the laser can be shortened from one month to 3-7 days in USA. Minimize customer downtime and ensure efficient equipment operation.

 

US Center Showroom

 

In addition to warehousing and service, FANUCI US can receive dealer customers from various countries, and provide customers with equipment display, actual operation, sample testing and other needs. We have prepared first-class coffee and desserts, welcome every friend who is interested in FANUCI

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